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Terms and Conditions for FotsporTech AS

1. General

These terms and conditions apply to the purchase of services and products from FotsporTech AS through our website https://fotspor.mobi. By ordering from our website, you agree to these terms and conditions.

2. Contact Information

FotsporTech AS

3. Products and Prices

We offer the following services:

  • Fotspor Basic: Free service.
  • Fotspor Plus: Paid service with advanced functionality. Price: NOK 99 for 1 month. Subscription: NOK 414 for 6 months (69 NOK/month) and NOK 660 (55 NOK/month) for 12 months.
  • Fotspor School: Tailored agreements for schools, municipalities, and county authorities.
  • Fotspor Commercial: For commercial customers using Fotspor for reselling routes.

Prices include VAT. We reserve the right to change prices at any time, but orders will be invoiced based on the current prices at the time of ordering.

4. Ordering

Orders can be placed directly via our website. Upon ordering, you will receive a confirmation email with details about your order. We reserve the right to cancel orders in case of incorrect information or other unforeseen issues.

5. Payment

We offer various payment methods based on customer group and agreement type. The payment terms are as follows:

5.1 Individual Customers – Payment via Vipps

For individual customers, payment is made via Vipps. For one-time purchases, you also have the option to pay by card. When choosing a subscription, the payment will be automatically deducted at the start of each subscription period. The agreement and status of the subscription can be easily checked in the Vipps interface within the Vipps app.

  • One-time Purchase: For one-time payments, access will be available for 1 month from the time of purchase. After this period, you will automatically be returned to the Basic subscription (free). Routes created during the Plus subscription cannot be modified after the Plus period ends.
  • Longer Subscription Periods: When choosing a commitment period of 3, 6, or 12 months, the subscription price will be locked at the agreed amount throughout the commitment period. The price for these subscriptions is reduced because you commit for a longer period. The longer the commitment period, the greater the discount. The subscription will automatically renew at the end of the commitment period at the current price unless canceled before the end of that period. Any routes created during a Plus subscription cannot be modified after the subscription is terminated.

5.2 Contract Customers – Payment with Code

For teams, organizations, schools, or companies that enter into a contract with FotsporTech AS, an alternative payment method is offered based on a unique code. The code is specific to the customer and can be used by as many users as agreed with FotsporTech AS. The code is entered in the account settings by the users who will use it. The code is locked to the user during the agreement period. The code can also be locked to a specific domain so that only users with email addresses matching the domain (e.g., @bergen-kommune.no) get access, but this is optional. The code is valid for the number of users agreed in the contract, and commercial restrictions can be set on its use if agreed. When the subscription is purchased, the code will contain information about the expiry date and other necessary details. A log of all users who have used the code is automatically created and can be retrieved if needed.

6. Delivery

  • When paying by card, Vipps, or redeeming a code, the services will be available immediately after the payment is confirmed. You can access the services through your user account on our website fotspor.mobi.
  • When paying by invoice, some processing time must be expected before the services become available. The services will be activated as soon as the payment is registered and confirmed.

7. Right of Withdrawal

As a consumer, you may have a statutory right to withdraw from a purchase within 14 days from the order date under applicable consumer protection law.

For digital services delivered immediately after payment or activation, this withdrawal right may expire once delivery or performance begins, if you have expressly requested immediate delivery or performance and acknowledged that your withdrawal right will be lost, to the extent permitted by applicable law.

If you purchase via invoice and the service has not yet been activated, you may exercise any applicable withdrawal right within 14 days from the order date by contacting us at support [at] fotspor [dot] mobi

We include this information to ensure that you understand what you consent to before delivery begins and to provide a safe and predictable purchasing experience.

8. Subscription Termination

Subscriptions can be canceled at any time via your user account or by contacting us at support [at] fotspor [dot] mobi

9. User Terms and Responsibility

You are responsible for ensuring that content published via our services does not violate our guidelines. This includes, but is not limited to, content that is hateful, racist, threatening, or otherwise inappropriate. Violations of the guidelines may result in the removal of content and/or banning from the services without any refund.

10. Privacy

We process personal data in accordance with applicable privacy legislation. See our privacy policy for more information.

11. Changes to Terms of Sale

We reserve the right to change these terms of sale at any time. Any changes will be published on our website, and by continuing to use our services after publication, you accept the updated terms. The changes will only apply to purchases made after the new terms are published on our website.

If you have an ongoing subscription, you will be notified of any price changes in advance. This gives you the opportunity to cancel the subscription before the new prices take effect if you do not wish to accept the updated terms.

12. Disputes and Governing Law

These terms and conditions are governed by Norwegian law. Any disputes shall be resolved by the Norwegian courts.

If you are a private individual and we cannot find a solution together, you can submit a complaint to the Consumer Council via their website www.forbrukerradet.no.

If you are a business, the parties shall first attempt to resolve the dispute amicably. Any unresolved disputes shall be resolved by the Norwegian courts, with Bergen District Court as the legal venue.